Hi, I’m Kate Fisher. I’m design strategist & researcher for an equitable and responsive public sector. Currently I am at the Lab at OPM, a federal government innovation team, using applied research, capacity building, and participatory design toward strengthening government.

Before the Lab, I was helping 3×3, United Nations, and various social organizations collaborate with their stakeholders and glean insights from applied research to frame, design, test, and measure innovative plans, programs, and policies. More recently, I have been:

_ Supporting Federal Agencies respond to the recent Executive Orders in support of racial equity, inclusion, diversity, and engagement with underserved communities

_ Supporting federal agencies deliver services more equitably and effectively, especially for those who have been historically underserved

_ Strengthening direct lines of feedback and mechanisms for engaging the American people in the design and improvement of Federal Government programs, processes, and services

_ Building overall organizational capacity in the federal government for service design, customer experience, and human-centered design

_ Exploring opportunities for a stronger and more responsive national re-employment system

_ Using ethnographic and design-led research methods to support shared decision-making within the chronic pain community around opioid guidance

Design-led Research
Ethnographic Research
Monitoring & Evaluation
Participatory Methods
Policy Analysis
Problem Framing
Program Management
Qualitative Research
Research Design
Service Design
Stakeholder Alignment
Strategic Planning
User Experience
Workshop Design
Recent Partnerships
African Centre for Cities
Alliance for Coney Island
Battery Park City Authority
Central Brooklyn Economic Development Corporation
Digital Equity Lab
Federal Emergency Management Agency
Made in NY Media Center by IFP
Neighborhood Investment Company
NYC Dept of Small Business Services
NYC Center for Health Equity
NYC Dept. of Veterans Services
NYC Mayor’s Office of Criminal Justice
NYC Mayor’s Office of Media and Entertainment
Red Hook Initiative
Rhode Island Department of Transportation
Scientific American
Slum Dwellers International (SDI)
The Engine Room
UN Dept of Social and Economic Affairs
U.S. Agency for International Development
U.S. Centers for Disease Control & Prevention
U.S. Department of Labor
U.S. Department of State Passport Services
U.S. Refugee, Asylum, and International Operations
U.S. General Services Administration
U.S. Office of Management and Budget
VA Veterans Experience Office
Zolberg Institute on Migration and Mobility